FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info.soilbound@gmail.com

Q: What is Soilbound known for?
A: Soilbound is renowned for crafting lifestyle accessories that seamlessly blend design, functionality, and sustainability.

Q: What products does Soilbound offer?
A: Our product range began with office tote bags for women and has expanded to include a diverse selection of purposeful mini totes and organisers.

Q: Are Soilbound products handmade?
A: Yes, Each Soilbound product is meticulously designed and handcrafted by skilled artisans in India, adding a touch of authenticity and craftsmanship to every piece.

Q: How is Soilbound committed to sustainability?
A: We are dedicated to sustainability using recycled materials and certified chemicals. All our products are artificial and genuine leather-free, prioritizing the well-being of our artisans, customers, and the environment. For more information, please see About us.

Q: How can I track my Soilbound order?
A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery.

Q: Are Soilbound products available for international shipping?
A: Yes, we do offer international shipping. Shipping fees and delivery times may vary based on the destination. Please feel free to reach out at info.soilbound@gmail.com

Q: Can I customize a Soilbound product for a special occasion?
A: Yes, we offer customization options for certain products. Reach out to us at info.soilbound@gmail.com with your specific requirements, and we will be happy to discuss the possibilities.

Q: Can I include a personalized message with my Soilbound gift?
A: Absolutely! During the checkout process, there is an option to include a personalized message with your gift. Make your gesture even more special with a thoughtful note.

Q: What is the typical delivery time for Soilbound products?
A: Delivery times vary depending on your location. Normally, orders take 5-8 working days after being dispatched from Mumbai to reach any location in India. In certain instances, delivery might take longer due to local restrictions or during special sale periods. We work with several reputable courier partners to guarantee a seamless and reliable delivery experience. Please note that these are general guidelines and may be subject to change.

Q: Are Soilbound products suitable for corporate events and gifting?
A: Certainly! Soilbound is well-equipped to handle corporate orders and bulk purchases. Contact our team at info.soilbound@gmail.com to discuss your specific requirements.

Q: How can I get in touch with Soilbound for collaboration or inquiries?
A: For collaborations or inquiries, feel free to email us at info.soilbound@gmail.com. We look forward to hearing from you and exploring potential partnerships.